Here is a new coupon in the series of  Ruby Tuesday Coupons.  Take 25% percent off your entire food order.    Valid January 6 through January 16, 2012.  See coupon for details.  Keep checking this site for more Ruby Tuesday Coupons and for the latest news on the Ruby Tuesday Menu.

Click Here to get the Coupon.

Click here to visit our Ruby Tuesday Coupons Facebook page.

Click here to see or download the Official Ruby Tuesday Nutritional Menu Guide as of January, 2012.

Ruby Tuesday Menu

Here is a great new Ruby Tuesday Coupon.  Take 25% percent off your entire food purchase.    Valid December 14 through December 26, 2011.  See coupon for any restrictions or limitations.  Keep checking this site for more Ruby Tuesday Coupons.

Click Here to get the Coupon

Ruby Tuesday is offering a free hamburger.  Just go to their Facebook page and enter your information and zipcode and they will immediately email to you a coupon for a free hamburger with purchase of any two beverages.   Valid November 10-15, 2001.

Ruby Tuesday Menu

The latest Buy One Entrée Get One Free coupon from Ruby Tuesday allows you to purchase a Seafood, Steaks, Chicken, Ribs, Pasta, or Brunch entree and receive any entree of your choice FREE (up to $15). Please present coupon at time of order. Not valid with daily specials, Dinner for Two, other coupon or holiday offers or for alcoholic beverages.  Limit one coupon per check.  Valid November 4 – November 13, 2011.

Click here to get the coupon.

Ruby Tuesday Menu

MonkeyMedia Software

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Cheesecake Factory is the nations favorite casual-dining restaurant, according to an annual consumer restaurant chain survey conducted by Market Force Information, a worldwide leader in customer intelligence and customer experience management solutions. This is the second consecutive year the popular U.S. chain has landed in the surveys No. 1 spot.

More than 4,500 consumers across North America participated in the survey, which was conducted in August 2011. It examined which casual-dining restaurants consumers prefer and which attributes are the most important to them. Market Force first calculated the favorites based on pure number of votes, and then factored in the number of locations for each chain to effectively measure which chain garnered the most votes per restaurant.

When the consumers were shown a list of the countrys 51 top casual-dining restaurants and asked to select their single favorite, Olive Garden earned the most raw votes (for the second consecutive year), followed by Applebees (which tied for first place with Olive Garden in 2010), and then Red Lobster, Chilis and Outback Steakhouse. See Graph 1.

Cheesecake Factory Hits Sweet Spot as Nations Favorite

However, the top vote-getters are not necessarily the consumer favorites. Since consumers are only likely to vote for restaurants they patronize and that are located in their area, Market Force indexed the results to account for the number of restaurant locations per chain. When the votes were weighted, Cheesecake Factory was the first choice among consumers by a wide margin, earning 7.3% of the vote share more than double the 3.2% earned by the second-place finisher Texas Roadhouse. Olive Garden came in third in the study with 2.8%, and P.F. Changs and Carrabbas Italian Grill followed in fourth and fifth place. Sixteen chains made it to the top of the rankings, each collecting 0.2% or more of the vote.

This is the second year in a row Cheesecake Factory, Texas Roadhouse and Olive Garden took the top three spots. In Market Forces 2010 restaurant chain survey, Cheesecake Factory ranked first, Texas Roadhouse and Red Robin tied for second, and Olive Garden came in third.

On the flip side, restaurants that are not tickling as many tastebuds this year include Dennys, IHOP and Ruby Tuesday. While in the top 16 overall, all three landed on the bottom of these rankings with one-half percent or less of the vote. See Graph 2.

Which Restaurants Reigned Supreme by Attribute?

Market Force attempted to uncover why respondents prefer one casual-dining restaurant over another by asking those who selected a given brand as a favorite to rate them by attributes such as food quality, taste, speed of service, cleanliness and value. The categories with the greatest variance in consumer ratings were value and speed of service. Consumer favorite Cheesecake Factory did not excel on any one attribute, but it fared well across all of them, particularly in the important areas of food quality and taste. Golden Corral scored highest on value a category showing quite a bit of differentiation as well as on speed of service, which is logical given it offers a self-service buffet. See Graph 3.

Ruby Tuesday Differentiates Through Healthy Choices, IHOP Through Its Green Practices

Market Force also looked at how the chains differentiate by other noteworthy attributes, such as healthy choices, accommodating children, atmosphere and green/sustainable practices. Ruby Tuesday was called out for having the healthiest menu choices, Golden Corral was the most kid-friendly, Carrabbas rated highest for atmosphere and IHOP led in sustainable/green practices, a category where several restaurant chains received zero votes. Meanwhile, Red Robin ranked lowest in both the atmosphere and healthy choices categories, and P.F. Changs was at the bottom for accommodating children. See Graph 4.

Charting Casual-Dining Restaurants on The Customer Delight Index

In a related Market Force survey, 3,300 consumers were asked to rate their last experience eating at any casual-dining restaurant. Market Force analyzed the data to develop a Consumer Delight Index revealing the intersection between the likelihood of recommending the restaurant to friends/family and overall satisfaction. Top-ranked chains were plotted on the graph, with the median scores providing a quadrant measure. On this index, eight brands came out with above average index scores, including Texas Roadhouse which came in first with an average satisfaction rating of 4.7 and a recommendation rating of 73%. Cheesecake Factory came in second with an average satisfaction score of 4.58 and with 72% of respondents likely to recommend it. Red Robin rounded out the top three with an average satisfaction rating of 4.6 and 67% of consumers likely to recommend it. Other high-scoring restaurants included Outback Steakhouse, Cracker Barrel, Red Lobster, Olive Garden and Ruby Tuesday. See Graph 5.

The pool of survey respondents ranged in age from 18 to more than 70 and reflected a broad spectrum of income levels, with 62 percent reporting incomes of more than $ 50,000 a year. Seventy six percent were women, the primary household consumer purchasers. Half of the participants said they have children at home.

For more information on Market Forces customer intelligence solutions for the restaurant industry, visit http://www.marketforce.com/industries/casual-dining.

About Market Force Information

Market Force Information Inc. is the leading global customer intelligence solutions company for multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions, entertainment studios and consumer packaged goods companies. With more than 125 years of combined industry experience, Market Force Information has pioneered the industry with a suite of customer intelligence solutions from 600,000 field associates across North America and Europe who conduct mystery shopping, merchandising and retail auditing, to real customer surveys and proprietary decision-support tools. Its solutions provide a holistic view of the customer’s on-site experience and identify the actions required at the store level to increase customer loyalty and improve financial performance. For more information, visit http://www.marketforce.com and follow us on Twitter @MarketForce.

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Defrag software eliminates productivity loss that can add up to hundreds of thousands of dollars.

“Every minute a manager spends maintaining a PC is time taken away from running a restaurant,” says Michael A. Thomas, Ruby Tuesday’s Director of IT Infrastructure.

Disk defragmentation is not just a technical issue; it is a core business issue, an enormous robber of productivity. Performance erosion is easily quantified, demonstrating the clear benefits of disk defrag.

A productivity loss of just 30 seconds per hour due to a slowdown in computer or server performance in a restaurant open 12 hours daily year-round is equivalent to 36.5 hours, or 47.5 forty-five-minute customer visits. For 900 locations with parties of three people spending an average of $ 15 apiece, the potential total revenue loss can be $ 2,137,000 a year, an enormous amount in the restaurant industry, where profit margins already are razor thin.

To keep its operation running smoothly, Ruby Tuesday uses sophisticated software solutions that run every aspect of restaurant operation, including point-of-sale order entry, staff scheduling, menu and inventory control, kitchen order routing, payment processing, and more. A touchscreen application is used by waitstaff order-entry terminals, which communicates through a controller and the server to dispatch food orders to ruggedized kitchen video display screens where chefs prepare each meal.

During normal operation it is not uncommon for most business software to create and delete hundreds of temporary files. As these temporary files are deleted, space on the hard drive is created to fit new data. When data does not fit into a particular space, the data is split apart and placed, in linear fashion, in the next available open space–sometimes fragmenting the file numerous times.

As data is continually added and deleted, gradual performance erosion occurs slowing file open times, boot-up and shut down times or no response from applications or the operating system and system crashes.

Thomas’s staff recognized that a key to maintaining high levels of performance and speeding file open and save times was to minimize file fragmentation on its hundreds of distributed systems using automatic defragmentation software.

Defragmentation software gathers all the pieces of each file and program and puts them together in one place which in turn puts all the unused space together.

Traditionally defragmentation utilities required system downtime and scheduled runs to defragment files and did not address fragmentation between scheduled runs. Today however, Diskeeper Corporation, developer of Diskeeper 2008–the only automatic defragmenter–uses InvisiTaskingTM to defragment hard drives in real time.

Diskeeper 2008 only utilizes untapped, unused resources to defrag volumes and PC performance and productivity are never impacted by the consolidation of free space on hard drives.

Before shipping back office computers to new restaurants, the Ruby Tuesday IT infrastructure team installs Diskeeper. The program is configured to run in full automatic mode and to run invisibly, without displaying information on the screen. Users never see it. “Every minute a manager spends maintaining a PC is time taken away from running a restaurant,” says Thomas.

To learn more about how Ruby Tuesday keeps their systems running at peak performance or to learn more about automatic defragmentation with InvisiTasking can save your organization thousands of dollars, visit the Diskeeper white paper page.

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